Return & Refund Policy
We want you to feel confident with your purchase. If you’re not completely satisfied, we’re here to help.
Returns
You may request a return within 30 days of receiving your order. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
Some items (such as hygiene-related or personal-use products) may not be eligible for return unless defective or damaged upon arrival.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to the original payment method within a few business days.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with photos of the item and packaging so we can resolve the issue quickly.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
How to Start a Return
To initiate a return or refund request, please contact our support team through our contact page or support email with your order number and details.